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New Student Frequently Asked Questions

Where do I register for Orientation?

All incoming students will register for the academic advising webinars and in-person orientation session on the College Orientation Registration site (opens on May 29th for incoming First-Year students and June 17th for incoming Transfer students). Please check your UC San Diego Email for instructions on how to register. 

All incoming students must register for orientation by the deadline to avoid a hold on their student accounts. Holds will interfere with students registering for courses in the future. 

You will have the ability to edit your registration one time. Any changes/edits after the deadline will incur a $25.00 late fee.

I'm an International Student, what else do I need to do?

If you are an International Student you will need to complete both of your Eleanor Roosevelt College Orientation components AND an International Student Orientation.

To find out more details and how to register for the International Student Orientation please visit their website. 

What if the session I want is closed? Can I waitlist?

If the session you were hoping to attend is closed, it is because the session is completely full.  We cannot guarantee that space will become available in the session you prefer.

If you would like to waitlist for a session you must do the following:

1) Register for an Open Session, by completing registration on College Orientation Registration site.

2) Send an email to to request to be placed on the waitlist or a different session. Be sure to include your First & Last Name, Student PID Number (the number that starts with the letter "A"), the session you would prefer, and the reason you would like to attend that session.

What is the Change/Cancellation & Late Registration Policy?

Students, please consider the following when making changes or cancellations to your registration:

To attend a session - register by the deadline. You will have the ability to edit your registration on your own one time before the deadline. Any changes/edits after the deadline will incur a $25.00 late fee.

If you need to make a change after the deadline, please send an email to Changes will only be accommodated if space allows and if completed at least five (5) business days prior to the session. You will be charged a $25.00 late registration/change fee. When emailing, be sure to include your First & Last Name, Student PID Number (the number that starts with the letter "A"), the session you would prefer, and the reason you would like to attend that session.

Cancellations are only approved for students no longer attending the University in the Fall. Otherwise, orientation is mandatory.

What should I expect orientation to look like?

For First-Year Students:

Orientation for incoming first-year students are required to complete both Part 1 (mandatory academic advising webinars), along with Part 2 (a mandatory one day in-person session held in September). Together, these pieces will provide you with the knowledge and campus connection necessary to navigate your first year. 

Some notes about your registration selection:

You should select the session that works best for you! The content shared will be the same. Some things to keep in mind:

  • If you are moving to campus, make sure that your session does not conflict with your travels or move-in plans.
  • If you are a student athlete you will need to check with your coach to determine which session to attend. Your practices and schedules in September may conflict with Orientation and Orientation is mandatory for all incoming students.

Please note registration is on a first come, first served basis. Once a session is full, it is full!  Please register early to increase your chances of attending your first choice session.  See the FAQ question below on how to get added to the waitlist.

In-person orientation for incoming first-year students will include small groups of students in order to facilitate connections as well as group activities and presentations from our various college departments.

For Transfer Students:

Transfer students will also complete the mandatory academic advising webinars as well as attend a mandatory in-person orientation session, although both will be tailored to the transfer student experience. Our in-person session for transfer students will include opportunities for you to meet other transfer students as well as hear from various speakers from our college.

Is the in person orientation session mandatory?

Yes! For both incoming first year and transfer students, the in person session is mandatory.

We will have important information presented by college departments such as academic advising, student affairs, and Making of the Modern World (MMW, our college writing sequence). We will also have fun activities for students to make connections and get to know each other!

What if I have more questions about Orientation?

If you can't find the answer to your question here, please email Please allow for 2-3 business days for a response, as our team is fielding many questions from incoming students. We will also be hosting some optional informational webinars throughout the summer that will include a space to answer any additional questions as they come up!

Parent and Family FAQs

Does ERC have a parent and family orientation?

Eleanor Roosevelt College is committed to providing opportunities for parents and families to get oriented with our college and UCSD. While we will not have an in person orientation for parents and families, we will be holding webinars specifically for parents and families in late august, campus-wide, and by The Colleges. Many campus resource centers will be presenting important information including: Housing and Dining services (HDH), Parent and Family Programs, Financial Aid, Counseling and Psychological Services (CAPS), Campus Safety, Student Health (SHS), Study Abroad, and Career Services.

When registering for new student orientation, students will have the option to provide us with contact information for parent and family members. All of these contacts will receive monthly parent and family newsletters beginning July 2023, along with information about our August webinars mentioned above.

More information can be found on our Parent and Family Resources webpage!

Are parent and family members able to attend orientation sessions with their student?

Our in person orientation sessions are designed for our incoming students and will be great opportunities for students to build connections with each other, so parents and family members cannot attend alongside their student. However, we will be offering many opportunities for parents and families to become oriented with UC San Diego and Eleanor Roosevelt College. We will be offering resources and holding webinars specifically for parents and families in late august, campus-wide, and by college. More information can be found on our Parent and Family Resources webpage!

Is there a newsletter for parents and family members?

To be added to our parent and family member newsletter, it is important that your student includes parent and family member contact information when registering for orientation at When registering, your student will be given the option to add contact information for two parents or family members.


Will I get to meet with an Academic Advisor to help me choose my classes during Orientation?

Fall course enrollment occurs in August, prior to the September Orientation sessions. ERC Advising will work with new students throughout the summer to help you prepare for Fall enrollment. Updated advising information will be available on the New Triton Advising Site in the Virtual Advising Center when it opens in May. Be sure to submit your Academic Background in the Virtual Advising Center (VAC) by the deadline, so advisors can provide your enrollment guidance and answer specific academic questions. 

What if I need to do a Placement Exam?

Please review the information on the Placement Exam websites, to determine which placement exams you will need, and for information on the exams:

Have your placement exam results prior to the Fall quarter enrollment by mid-August.

Where can I find help with my Academic Advising related questions?

ERC Advising will be available during remote advising sessions this summer. See New Triton Advising Site in the Virtual Advising Center for more information.

Technology Related Site Help

Where can I find my Personal Identification number (PID)?

Your PID was assigned to you when you first created your Triton Checklist using Applicant Single Sign-On. It starts with the letter 'A', followed by 8 numbers (no spaces).

If you can't remember your user ID/PID

  • Look for the welcome e-mail that we sent to you when your account was set up, which includes your user ID/PID.
  • If you can't find your PID in your e-mail, use the Password Change tool. Enter your UC Application ID and your date of birth, and you'll see your PID.

What do I do if I haven't received my email verification?

If you can access your UC San Diego email account but you have not received the verification email please first check your Spam Folder.  If you still have not received your verification email within 24-48 hours please notify ERC immediately. Email us at and include your First and Last name and your Student PID number (the number starting with the letter "A").

If you are not able to login to your UC San Diego email account, first make sure you have activated your UC San Diego email. 

Instructions on how to activate and access your UC San Diego email account

Should you still have trouble - please email

Help! I'm having issues with the College Orientation Registration site!

Please first look at a list of common issues and their solutions.

If you are still having trouble please take a screen shot of what you are seeing so that we can see exactly what the problem is.

Please email that screen shot to us along with your Student PID number and a brief explanation of what is happening. Send the email to

What do I do if I can't move on to the next page of the COR site?

Scroll all the way to the bottom of the page and click "next."  You must complete each page before you can move on to the following page.


How do I get to Pangea Parking structure?

Driving Directions:

  • Take Interstate - 5 Freeway
  • Exit on La Jolla Village Dr. and head west
  • Continue on La Jolla Village Dr. The road will become North Torrey Pines Road
  • Continue straight on North Torrey Pines Road
  • Turn Right at Pangea Drive
  • Proceed to the Stop Sign at the Top of Pangea Drive
  • Turn Left onto Scholar's Drive North
  • Pangea Parking Structure Entrance is on your left - please enter there

If you prefer to use your own GPS Navigation Device or App, majority of applications recognize "Pangea Parking Structure" as a final destination.

Please note: There is construction occurring on the I-5 Freeway right near the University - please prepare for heavy traffic and possible delays.