Freshman & Family Orientation Frequently Asked Questions

When & Where can I register for Orientation?


You will register for Orientation on the New Students Site:  The New Student Site is now open - please check your UC San Diego Email for instructions on how to Register.  Both students and family must register by May 31st, 2018 if you are attending a June session.  Starting Thursday, May 31st you will be charged a $25.00 late fee.If you plan on attending a September session, you will have until Wednesday, August 29th, 2018 to register or be charged the $25.00 late fee. 

Parents/Guardians & Family:

You will sign up online after your Student registers for their session.  Your student will be able to send you an email invitation to the coordinating Family Orientation after they register.  The invitation will contain a website link where you will go, register and pay for the Family Orientation Session. Please be sure to clearly communicate with your student which E-mail address you want them to send the invitation to.  Parents/Guardians & Family Members must complete registration by the deadlines listed above. 

Receiving the Email Invitation does NOT mean you are registered for a session and does not guarantee you a space!  You must complete the registration and payment process separately in order to attend.

**Because of our increase in numbers, limited room sizes and our desire to accommodate as many families as possible there is a limit of 1 parent/family member and/or guardian per ERC student.  We wish we could accommodate every individual who would like to attend - we really appreciate your understanding. 

What time will my Orientation Session start and end?

June Session:

Day 1:

  • 10:30am - 12:00pm – Parking passes distributed at Pangea Parking Structure, check-in, and refreshments. Students will be able to access their overnight accommodations at this time.
  • 12:00pm  – Parent and Family Orientation begins
  • 6:00pm – Parent and Family Orientation ends (student program at 9:30pm)

*Parents/Family Members are not provided with overnight accommodations. Please book lodging on your own. Some options close to campus include Estancia La Jolla Hotel and SpaResidence Inn San Diego La JollaHyatt Regency La Jolla at Aventine, and Sheraton La Jolla Hotel

Day 2:

Please display the parking pass provided for "Day 2" (which you received on Day 1).

  • 7:30am-9:00am - Reassembale in Great Hall, continential breakfast available
  • 9:00am- Parent and Family Orietnation program begins
  • 1:30pm- Student and Parent/Family Orientation programs ends


September Sessions:

Move-In Arrival:

Students with On-Campus Housing contracts will have the option of moving in early for orientation prior to the University move-in date on Saturday 22nd, 2018. If they would like to move-in before they come to orientation, they will need to do so the day prior of their orientation sessionOnce you receive your On-Campus Housing Assignments in August, it will be your responsibility to change the move-in date listed on your "qwik pass" to one of the following if you want to move in before Saturday, September 22nd, 2018.

September 19th orientation: Please arrive on Tuesday, September 18th.
September 20th orientation: Please arrive on Wednesday, September 19th
September 21st orientation: Please arrive on Thursday, September 20th
*Again, you do not need to change your move-in date, if you would like to  move-in on Saturday, September 22nd, 2018, which is when Housing contracts for the year begin. 

Day of Orientation Session:

  • 6:45am-8:00am-Parking passes distributed at the Pangea Parking Structure
  • 7:00am-8:00am- Check-in at ERC Green (lawn), located just north of the Pangea Parking Structure
  • 8:00am- Parent/Family and Student programs begins
  • 6:00pm- Parent and Family & Orientation programs ends (Student Orientation program ends at 9:30pm)

*Students not living on campus for the school year just need to show up by 8:00am on the morning of their orientation date*



Which session should I attend?

You will select the Session that works best for you and your parent/guardian or adult family member (should one of them want to attend as well).

*If you are a student athlete you must attend the June Orientation Session - your practices and schedules in September will conflict with Orientation and Orientation is mandatory for all incoming students.

Priority Registration for the September 21st, 2018 Session will be given to Out-of-State and International Students.

Please note registration is on a first come, first served basis. Once a session is full, it is full!  Please register early to increase your chances of attending your first choice session.  If the session you want is full please email to be added to a waitlist.


How do I pay for Orientation?

Students do not pay for Orientation Separately.  Orientation Fees are added directly to your UC San Diego Student Bill.  You will see this fee as part of your First Bill to the University.

Students will not pay for Orientation separately.  Students do not pay for Orientation at the time of registration.  The Orientation fee will be added directly to the students' UC San Diego billing statement.  The Orientation Program Fee will show on either the August or October Billing Statement.  You do not need to worry about paying for Orientation immediately - it will be incorporated into your first bill from UC San Diego.  To check your UC San Diego Billing Statement log onto Tritonlink at

For those students with Financial Aid - The Orientation Fee is covered by Financial Aid.  The College Orientation program and program fee is mandatory for all students.  The Orientation Fee is non-refundable.  Financial Aid will not pay the orientation fee for students who attend the orientation session but to not enroll in fall classes.

Parents/Guardians and Family Members must pay for Orientation at the time of registration!  Family Members will not be confirmed for orientation until after you have fully paid the $70.00 fee.  You can pay using a credit or debit card - if you do not pay for your orientation session your spot will be given to another person.

What if the Session I want is Full - How can I waitlist for a Session?

If the session you were hoping to attend is closed it is because the session is completely full.  We cannot guarantee you that space will become available in the session you prefer - that is why we try to reach out to all students as often as possible about registering early.

If you would like to waitlist for a session you must do the following:

1) Register for an Open Session. Complete the entire New Student Site - Be sure to complete all the Academic Background Information Pages!

2) Send an email to to request to be placed on the waitlist. Be sure to include your First & Last Name, Student PID Number (the number that starts with the letter "A"), the session you would like to be waitlisted for and the reason you would like to attend that session.

I'm an Out-of-State or International Student - Do I have to attend a September Session?

No – the information presented at the June Sessions is the same information presented at the September Session.  If a June Session is more convenient for you, then please come then!  Whatever date works best for you.

I'm a California Resident and I'm Completely Unable to Attend the June Session

Priority Registration for the September 21st, 2018 Session is given to Out-of-State and International Students first. 

If you are a California Resident Student and you are completely unable to attend the June Session or the September 19th, and September 20th session dates, please email  It is important to know that the information presented at June Session is exactly the same information presented at the September Sessions.

I'm an International Student - what else do I need to do?

If you are an international student you will need to attend both an Eleanor Roosevelt College Orientation Session AND an International Student Orientation.

 To find out more details and how to register for the International Student Orientation please visit their website at:

To see a detailed checklist of the items that all Incoming International students must complete, including information about the International Student Orientation please refer to the International Students & Programs Office's website:

How do I get to the Pangea Parking Structure?

  • Take Interstate - 5 Freeway
  • Exit on La Jolla Village Dr. and head west
  • Continue on La Jolla Village Dr. The road will become North Torrey Pines Road
  • Continue straight on North Torrey Pines Road
  • Turn Right at Pangea Drive
  • Proceed to the Stop Sign at the Top of Pangea Drive
  • Turn Left onto Scholar's Drive North
  • Pangea Parking Structure Entrance is on your left - please enter there.
If you prefer to use your own GPS Navigation Device or App, majority of applications recognize "Pangea Parking Structure" as a final destination. Here is the link to Google Map's directions to Pangea Parking Structure:
*Please note - There is construction occurring on the I-5 Freeway right near the University - please prepare for heavy traffic and possible delays.*

Are my Parents and Family able to come?

Your parents/guardians are encouraged to come.  The Parent/Family Program is a mirror image program to your Student Orientation.  This means that there will be times in which you parent/family member will be in the same room as you, listening to the same material, however they will be seated in a different section of the room.  There will be times in which you as students will be in a different room listening to a different presentation than your parent/family member because there is information more pertinent to parents/family members as well as information specific to you as a student. 

**Because of our increase in numbers, limited room sizes and our desire to accommodate as many families as possible there is a limit of 1 parent/family member and/or guardian per ERC student.  We wish we could accommodate every individual who would like to attend - we really appreciate your understanding.  Should space be available to allow registration of an additional person we will notify everyone via email.

Child care will not be provided. 

Any parent/guardian/family member planning on attending must register by Thursday, May 31st, 2018 if they are atteding the June session or Wednesday, August 29th, 2018 for any of the September sessions. A $25.00 Change/Late Registration Fee will be charged for any changes/additional changes or late registrations made after the deadlines listed above. Late registrations, should space allow, must be completed at least 5 business days prior to the event. We cannot accommodate last minute registration.

Where do I get a parking permit?

For June Sessions:
  • Parking Passes will start to be distributed starting at 10:30am-12:00pm (noon) at the Pangea Parking Structure
  • Orientation will begin at 12pm(noon)
For September Sessions:
  • Parking Passes will start to be distributed starting at 6:45am-8:00am in the Pangea Parking Structure
  • Orientation will begin at 8:00am
We offer one (1) complimentary parking pass per student attending orientation, valid for the days of Orientation only. Family members are encouraged to travel with their student to orientation. Additional passes will be available for purchase

To pick up the complimentary parking pass, enter at the top floor of the Pangea Parking Structure (on North Scholar's Drive). Parking passes will only be distributed in the time frame noted above. If you arrive early, please wait for the parking attendants to arrive. If you arrive late, please purchase a parking permit from the Electronic Kiosks located on the top level of the parking structure. Vehicles that do not display a valid parking permit will be ticketed, Monday-Friday from 7:00am-11:00pm. 

If you have any questions regarding parking or permits, please ask an ERC Orientation Leader or Staff Member.

Note: ERC is not responsible for any parking citations.

Will there be food at Orientation?

Yes, meals will be provided throughout Freshman Orientation Sessions.

Please bring snacks and a reusable water bottle.


If you have any dietary restrictions it is your responsbility to indicate those requests on the New Student Site or on RegOnline when you register for your Orientation Session.  We will do our best to accommodate you.  If you have any other concerns or questions please email us at

How do you recommend I get from the San Diego Airport to Eleanor Roosevelt College?

There is no airport shuttle that is provided by UC San Diego.  If you are landing at the San Diego Airport we recommend you take the Cloud 9 Super Shuttle.  There is a fee but it costs less than a cab/taxi would.  You are able to make reservations online by visiting:  We recommend them because they have been a reliable service to students in the past, they know the campus fairly well and they have reasonable pricing for a shared shuttle.

Other ways of getting to campus would be by a service similar to Uber or Lyft or taking a cab/taxi.  We also encourage students to reach out to friends or future classmates they may know or meet at Orientation to share the cost of transportation services to or from the airport.

For all modes of transportation, if you put "Pangea Parking Structure" into the GPS application then it should take you right next to our check-in area and there will be ERC Orientation Leaders, Staff Members and Signs to help you find the check-in tables.  Make sure to have your orientation confirmation ready - there are detailed directions on the confirmation page on how to get to the ERC Pangea Parking Structure.

What should I bring to orientation?


  • Comfortable shoes and clothes - there will be a lot of walking.
  • Sunscreen and/or a hat - you will be outside for portions of the day.
  • Sweatshirt/light jacket – conference rooms can be chilly
  • Snacks – to supplement in between meal times
  • Reusable Water Bottle - UC San Diego has "hydration stations" around campus so that you can refill your water bottle with purified water throughout Orientation.

During June orientation, students will also want to pack their toiletries and clothing needed for their overnight stay.  Students will be provided with bed linens, a pillow and a towel in the Residence Halls, all other items you will need to bring for yourself.

What is the Change/Cancellation Policy?

Please consider the following when making changes or cancellations to your Family/Parent registration:

A $25.00 Change/Late Registration Fee will be charged for any changes/additional changes or late registrations made after the May 31st, 2018 for the June session deadline or the August 29, 2018 for the September session deadline. If you or your student need to make a change after this deadline, please call 858-534-2237, Monday-Friday 9:00am - 4:00pm or send an email to

Late registrations/changes will only be accommodated if space allows and if completed at least five (5) business days prior to the session. We cannot accommodate last minute registration.

Parent/Family cancellations 
must be made five (5) business days prior to the start of your session. Parents/Family cancellations made within this deadline will be assessed the full orientation fee.

Note: Students are able to change their session only once via the New Student Site before the deadlines without being charged a change/late fee. Your Parent/Family registration will NOT automatically switch to match their new session date. Please log into RegOnline to make the appropriate change, if you wish to match their session. Ensure that you are communicating and coordinating with your student.

Placement exams - where and when do I take them? How do I know which ones to take?

The following website has information about all the placement exams and/or writing requirement exam.  Please check this site for information on Chemistry, Math, Language, and Analytical Writing Placement exams as well as the CSE course Advisory Exam and UC Entry Level Writing Exam.

Please select a time that is not during orientation, for you will not have the opportunity to take the test during orientation.  You will not be able to leave early to take the exam - Plan accordingly!   June Sessions will begin at 12:00pm on the first day and be done by 1:30-2:00pm on the second day. September sessions begin at 8:00am and go until late evening.  Plan accordingly.

What if my parent can't come to orientation? Will I be the only one there without parent?

No, don't worry!  Though we strongly encourage your parent or family member to participate in our Family Program during Orientation, we understand that they may have other commitments, and their participation is not mandatory.  In fact, many students will be participating in Orientation without their family members.  If your parent isn't able to attend, we encourage you to share the information you learned at Orientation with them once you return home.

Will I get to stay in my Residence Hall at Orientation?

During June Orientation Sessions, you will stay in an ERC residence hall, though not necessarily the same hall or room that you will live in during your freshman year (if you've successfully applied for on-campus housing). All students are required to stay overnight in the On-Campus Housing Facilities - do not plan on leaving early or spending the night somewhere else.

If you attend Orientation during September, you will have the option of being able to move-in earlier than the standard move-in date of Saturday, September 22nd, 2018. If you chose to move-in prior to the standard move-in date, you will contact Residence Life office to accomodate you moving in the day prior to orientation. You will not be allowed to move-in on your orientation date, it must be the day before.

  • If you choose to not move-in the day before your orientation session, you will have to wait until Saturday, September 22nd, 2018 which is when the University's Housing contracts officially start.
  • If you do not have a housing contract and will be a commuting student then you simply need to show up for breakfast or at the very least by 7:00am for Orientation Check-in.

Parents/Family Members: Overnight Housing Accommodations are not provided to Family Members.  You will need to find accommodations elsewhere.  Please refer to the UC San Diego Parent & Family Programs Website for a list of nearby hotels.

I’m a commuter, am I able to stay on-campus overnight in the residence halls?

If you attend a June orientation, you will stay on-campus overnight.  If you attend the September orientation, you will not.  Overnight housing is not available in September because it is reserved for students with a housing contract.  If you attend our program in September, you will not be billed for housing.

Tip: Many commuters find the June option appealing. It offers a taste of on-campus living and an early connection to the college and your classmates.

I'm a student athlete, what orientation sessions are recommended for me to attend?

You must attend the June orientation sessions.  Your practices will begin in September and your Orientation may interfere with your practices.  Please be in contact with your coach to know which days you will be required to be at practice; missing Orientation due to a practice or a game is not a valid excuse.  Plan ahead.

I'm a financial aid recipient, when can I visit the Financial Aid office?

What if I have more questions about On Campus Freshman Orientation?

If you can't find the answer to your question about the on campus program here, please email or call: 858-534-2237 Monday - Friday 9:00am-4:00pm (Pacific Standard Time).

Will I get to meet with an Academic Advisor to help me choose my classes?

No, unfortunately there will not be time for every student to meet with an academic advisor during orientation.  Additionally, the Admissions Office won't have everyone's transcripts and test scores attached to your student files until later in the summer.

This is why it is so important for you to fill out all of the academic background information on the New Student Site as you register for Orientation.  Academic Advisors will spend the summer going over every students' Academic Background pages in order to provide you a personalized a list of recommended Fall Quarter Courses online in late August.

For clarification - you will not be choosing classes at orientation.  All of your class selections and recommendations will be done over the summer, online.  Please consistantly check your UC San Diego E-Mail as you will be notified via E-Mail when your recommended courses are ready for you to view.  Academic Advising will have Video Tutorials and Webinars Online to help you register and be able to select the right classes for you.

Contact Us:

Monday - Friday
9:00am - 4:00pm
(Closed daily from 12:00-1:00pm)

Phone: 858-534-2237


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